Información privacidad

Effective date:   01/27/2014

This privacy policy applies to  https://www.velcro.com/  owned and operated by Velcro USA Inc. (“Velcro”, “we”, “our”). This policy describes how Velcro collects and uses the personal information you provide on our website  https://www.velcro.com/ . You also describe the options available to you regarding our use of your personal information and how you can access and update this information.

 If you have any questions or complaints regarding our privacy policy or practices, please contact us by sending an email to  legal@velcro.com.

Safe Harbor in the USA UU and EU

Velcro USA Inc. complies with the Safe Harbor Framework of the EU and the USA. UU and with the US Safe Harbor Framework. UU and Switzerland, as established by the US Department of Commerce. UU with respect to the collection, use and retention of personal data of Switzerland and member countries of the European Union. Velcro USA Inc. has certified that it complies with the Puerto Seguro Privacy Principles of notification, election, subsequent transfer, security, data integrity, access and application. For more information about the Safe Harbor program and to verify the Velcro USA Inc. certification, visit http://www.export.gov/safeharbor/

1. Collection and use of information

We collect the following personal information from you:

Contact information such as, email address, postal address, telephone number Information about your business such as the name of the company, the size of the company, the type of business

We use this information to:

Evaluate the needs of your business to determine appropriate products Send the products or information of requested services Answer the requests of the Customer Service Center Send to newsletter Send marketing communications Answer your questions and concerns Improve our website and marketing efforts Carry out research and analysis Display content based on your interests

2. Share information

We will share your personal information with third parties only in the ways described in this privacy policy. We do not sell, rent or otherwise distribute your personal information to third parties.

Service providers

We may provide your personal information to companies that offer services to help us with our business activities, such as sending you emails. These companies are authorized to use your personal information only to the extent necessary to provide these services to us and are contractually obligated to keep your information confidential.

Disclaimer

We may also disclose your personal information:

As required by law, for example to comply with a subpoena, or similar legal process, When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a Government request, If Velcro USA Inc. participates in a merger, acquisition or sale of all or part of its assets, you will be notified through an email and / or notice prominent on our website of any change on the ownership or use of your personal information, as well as about the options you may have with respect to your personal information, to any other third party with your prior consent.

3.  Options and user access

If your personal information changes, you may request that we correct, update, modify or delete / delete it by sending an email to Customer Service  here  or by contacting us by phone or postal mail to the contact information indicated below. We will respond within 30 days. We will keep your information for as long as it is necessary to provide services, to comply with legal obligations, resolve disputes and enforce our contracts.

Preferences for voluntary exclusion

If you wish to subscribe to our newsletter, we will use your name and email address to send you the newsletter. Out of respect for your privacy, you can choose to stop receiving our newsletter or marketing emails by following the instructions to cancel your subscription included in these emails, accessing the mail preferences on the configuration page of your account or you can contact us  here .

4. Tracking technologies / cookies

A cookie  is a small text file that is stored on a user’s computer in order to keep records. On this site we use cookies. However, we do not link the data stored in the cookies to any type of personal identification information that you provide while you are on our site.

We use session identification cookies and / or persistent cookies. A session identification cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long period of time. Our cookies help us determine which content on our site is most effective. You can delete persistent cookies by following the instructions provided in the “help” directory of your Internet browser. If you reject cookies, you may still use our site, but your ability to use some parts of our site will be limited.

Analysis / Log files

As with most websites, we collect certain information automatically and store it in log files. This information includes the Internet protocol (IP) addresses, the type of search engine, the Internet service provider (ISP), reference / exit pages, operating systems, date / time stamp and detailed history data. We use this information, which does not identify individual users, to analyze trends, administer the site, track the movements of users on the site and gather demographic information about our user base in its entirety. We do not link this information, which is collected automatically, with personally identifiable information.

Monitoring by external entities

The use of tracking technologies by our service providers, technology partners or other third parties (such as social media) on the site is not covered by our privacy policy. These third parties may use cookies, transparent gifs, images and scripts to help them better manage their content on our site. We do not have access to or control over these technologies. We do not link the information collected to the personal identification information of our customers or users.

Behavior segmentation / Resegmentation

We partner with a network of third-party notices to manage our advertising on other sites. Our advertising network partner uses cookies and web beacons to collect information that does not identify the person about their activities on this and other websites, in order to provide personalized ads according to their interests. If you want this information not to be used for the purpose of providing personalized ads, you can exclude yourself by clicking  here . Keep in mind that this does not exclude you from receiving advertising advertisements. You will continue to receive generic ads.

5. Security

The security of your personal information is important to us. We comply with generally accepted standards to protect the personal information that was provided to us, both at the time of transmission and when we received it. However, no method of transmission over the Internet or electronic storage method can be guaranteed 100%. Therefore, we can not guarantee that it is absolutely safe.

6.  Additional information

Links to third-party sites

Our site includes links to other Internet sites whose privacy practices may differ from those of Velcro. If you send personal information to any of those sites, your information will be governed by the privacy policies of those sites. We encourage you to read carefully the privacy policy of any website you visit.

Blog / forum

Our website offers public access blogs and community forums. You should bear in mind that any information you provide in these areas can be read, collected and used by others who access it. To request the removal of your personal information from our blog or community forum, contact us  here . In some cases, we will not be able to delete your personal information, in which case we will let you know if it is not possible for us to do so and the reason for the impediment.

Social network widgets

Our website includes features of social networks, such as the “Like” button on Facebook and widgets, such as “Share this button” (share this page) or interactive mini-programs that work on our site. These functions can collect your IP address, the page you are visiting on our website and can set a cookie to allow the feature to work properly. The functions and widgets of social networks are offered by a third party or directly on our site. Your interactions with these functions are governed by the privacy policy of the company that provides them.

Changes to this policy

We may update this privacy policy to reflect changes in our information practices. If we make any material changes, we will notify you by email or through a notice on this site before the change becomes effective. We recommend that you check this page periodically to be aware of the latest information about our privacy practices.

7. Contact us

Mailing address
Velcro Companies
95 Sundial Avenue
Manchester, NH 03103
United States

Telephone (free)
800-225-0180

Fax 
603-669-9271